FAQ's
Wondering who we are and how we can help? Find the answers to our most commonly asked questions below.
Why am I hearing from Vested?
If your previous insurance advisor is no longer in the industry, or no longer offers the services you need, they may have passed your details on to Vested to look after your insurance needs. We’re committed to taking great care of our clients, and you’ll always receive a high level of service from our New Zealand team. You don’t need to do anything, and you won’t receive any charges from us. If you’re a new client, we’d love to catch up with you to review your insurance and make sure you have everything you need. Get in touch.
Where is Vested based?
Our head office is based in Christchurch, and we work with a network of insurance and KiwiSaver specialists across New Zealand.
How much do your services cost?
There’s no charge for our services. Our advisors receive commission payments from insurance and KiwiSaver providers – but we don’t play favourites, we don’t take kickbacks, and we always recommend the best option for you.
Why should I use Vested?
Working with a Vested advisor is a simple, free way to get expert advice. Insurance and KiwiSaver can have a huge positive impact on your life – so why not make sure you’ve got the best possible setup? We’ve taken the time to learn the ins and outs of these two complicated industries, so you don’t have to.
How often will I hear from you?
That’s up to you – you can contact us as often or as little as you like. We recommend an annual review to ensure your insurance and KiwiSaver are still the best fit for your lifestyle, and we may send the occasional email with updates from our team. You can unsubscribe at any time.
Can I meet with you in person?
Absolutely! Our advisors are happy to meet in person, over the phone, or over Zoom. Get in touch.